Shipping Information

Shipping Information

Orders will usually be shipped within 1-2 business days if all items are in stock and payment successful. We use the most cost effective and reliable service in the business for small packages - Hong Kong Post, so you can rest assured that your package will arrive safely and in a timely manner. We will email you the shipping information once your order is shipped so you can track the status of your package online.

Shipping Fee

It is easy to find out the shipping fee. Simply add the items to your shopping cart, then click the trolley in the top right-hand corner and select "View Cart". Select "Estimate Shipping & Taxes" and enter your destination. The "Get Quotes" button will then show you the postage of the most suitable shipping method

Please note all shipping fees are estimates only. While every effort has been made to ensure the estimates as accurate as possible, a number of factors can affect the shipping fees, including, but not limited to, any surcharges, packaging used, insurance fees and extra handling charges.

Express Mail / Priority

Express Mail / Priority is the fastest method of shipping. The estimated shipping time is about 3-7 days with tracking number provided. Packages will be automatically insured for up to approximately $180USD, in which the insured value is the same as the declared value. Additional insurance can be purchased upon request with charge.

For orders over $400USD, we will only ship by Express Mail / Priority as it is faster, more secure, and provides tracking information.

Air Register

Air Register is only marginally cheaper than Express Mail / Priority, the general shipping time for air parcels is about 2-3 weeks, and there is  NO TRACKING information available in most countries. Some countries may have limited tracking update AFTER the package arrived the destination country.

UPS - For any parcel contains Lithium (LiPo/LiFe) batteries

As a global leader in logistics, UPS guaranteed on-time package shipments as well as reliable services on shipping and tracking.

Since Hong Kong Post prohibits Lithium (LiPo/LiFe) batteries (dangerous articles) to be sent through their Air Register and Express Mail / Priority services, we will ship Lithium (LiPo/LiFe) batteries by UPS.  Under the current shipping regulation, we can only ship at most 2 Lithium (LiPo/LiFe) batteries per package. If your order contains more than 2 Lithium (LiPo/LiFe) batteries, we will ship your order in 2 or more packages. Therefore, it is more likely that extra shipping fee will incur.

In addition, to ensure the Lithium (LiPo/LiFe) battery is delivered in a safe and good condition, our quality checker will measure the battery voltage and make sure the voltage is normal before shipping the order. For the qualified batteries, we will wrap with insulating protective materials to prevent short circuit and will fix the batteries in the box to avoid sliding by adding extra packing materials.

Damaged or Missing Shipment

Please do not accept package if it is opened or damaged. If opened or damaged shipment is delivered without your presence, please inspect the order. Immediately file a report with your local post office if any item is missing or damaged, and email us a copy of the report so we can submit a claim for you.

The investigation period for lost or non-received order can take up to 2 months for both Express Mail / Priority & Air Register from the inquiry date.

Professional Facilities :

Cartons Warehouse

Fill Air Packing Machine

Working Platform

Inspection Section :

Photo taking and video recording
for each order for the whole packaging process.

Packaging :